Skip to main content

What To Expect from Your Primary Home Care Visit

Patients and caregivers have peace of mind and take comfort in knowing that quality healthcare at home is just a phone call away. Care ranges from treating minor aliments to serious, chronic illnesses including:

  • Initial visit to establish care
  • Convenient follow-up visits
  • Quality care
  • Communication among providers
  • Visits as needed in care facilities
  • Post facility or hospital care
  • Wellness and preventative care
  • Medication management
  • Acute illness and injury care
  • Chronic condition management
  • Patient education 

What is Primary Care?

Primary care is a range of health services that address a person's health needs throughout their life, including prevention, wellness, and treatment services. Primary care providers offer a variety of services, including check-ups, vaccinations, and treatment for common illnesses.  Primary care is a key part of a health system and is often considered the "front door" of the health system

  • Primary care providers often develop long-term relationships with patients
  • Primary care providers may coordinate a patient's care with specialists
  • Primary care is provided in the context of a patient's family and community, which can include their living conditions, work situation, and cultural background
  • Primary care is increasingly provided by teams, which can increase accessibility and extend the expertise of a health professional

 

How is CHP different from other Primary Care Provider offices?

  • CHP Providers come to where the patient is! We provide all of our available services via In Person mobile patient visits, Telehealth visits, or audio only calls from clinical and administrative staff to coordinate 100% of each individual patient’s Primary Care needs. 
  • CHP Providers visit patients in their home settings (Independent Living, Retirement Living, Assisted Living, or their homes), in Traditional Long Term Skilled Care facility settings, or in Acute Rehabilitation or Short Term Skilled Nursing settings. 
  • CHP will follow our patients throughout their journey in the healthcare system so that each patient is able to maintain a relationship with their Primary Care Provider and experience continuity of care across the continuum. 
  • At CHP we believe that continuity of care is the ideal of providing coordinated healthcare to a patient without disruption, even when there are multiple practitioners and care settings involved. The continuum of care is the concept of providing a range of healthcare services in a coordinated way to meet a patient's changing needs as they move through different stages of health

Learn More About The

Primary Home Care Services We Provide

From preventative care and prescriptions to chronic disease management and more, our providers are here to help. 

Specialized Care Options

Chronic Care Management (CCM):

Chronic care management (CCM) is a primary care service that helps patients with multiple chronic conditions manage their health between in-person appointments. Chronic care management services are a specific benefit. They're intended to include all of the not-in-person work behind the medical decisions in complex chronic cases. The overall goal of CCM is to promote your health and reduce unnecessary hospital or emergency room visits.  

CCM services include:

  • Care plans: A comprehensive care plan that lists a patient's health problems, goals, medications, and other information. 
  • Medication management: Help with taking medications and reviewing how they are taken.
  • 24/7 access: Patients have access to a physician or other healthcare professional for urgent needs.
  • Care coordination: Help with transitions between healthcare settings and coordinating home and community services.
  • Communication: Interactions with patients by phone or secure email to review medical records and test results.
  • Collaboration: Working with other healthcare providers to exchange health information.
  • CHP has the availability to provide  lab/phlebotomy services to patients in their home as needed.  

Mental Health/Behavioral Health Care:

Psychiatric Mental Health Nurse Practitioner (PMHNP) care is a specialized area of practice committed to promoting mental health through the assessment, diagnosis, and treatment of behavioral problems and psychiatric disorders. 

PMHNPs work with people who are experiencing physical, psychological, mental and  spiritual distress. They provide comprehensive, person-centered mental health and psychiatric care in a variety of settings across the continuum of care. 

Licensed Mental Health Counseling 

Licensed Independent Mental Health Practitioners (LIMHPs) provide behavioral health services to patients in collaboration with medical providers.  They conduct psychosocial assessments, identify mental health disorders, and develop diagnostic impressions in alignment with DSM-5 criteria. They offer individual, group, couples, and family therapy tailored to each patient's needs.

 Working closely with primary care providers and PMHNPs,  LIMHPs contribute to a holistic approach to care. They support treatment planning and follow-up for patients with mental and physical health conditions. LIMHPs provide education and support to patients and families, helping them understand mental health diagnoses and treatment options.

Dementia Care

Dementia is the loss of cognitive functioning — thinking, remembering, and reasoning — to such an extent that it interferes with a person's daily life and activities. Some people with dementia cannot control their emotions, and their personalities may change. Dementia is a chronic condition that describes a decline in mental function that's severe enough to interfere with daily life. It can be caused by infections or diseases that affect parts of the brain involved with learning, memory, decision-making, or language.

Mental health providers encourage a structured routine, which can include regular mealtimes, scheduled activities, and bedtime routines, prescribe medications as appropriate to help manage symptoms – and monitor the patient for any side effects..

Wound/Ostomy Care Management:

A certified Wound Care Provider is a member of a medical team who provides wound care to patients in a variety of settings, including short-stay, long-term care, assisted living, and memory care homes.. Wound care providers specialize in treating complex wounds, ostomies, and continence conditions.

The Wound Care provider  is responsible for creating and maintaining a plan that results in successful wound care outcomes. Our providers  do on site visits with patients and provide consultative phone calls and/or telehealth visits with nursing staff and providers with questions on continuum of wound care.

Foot Care:

Foot care assessment, intervention, and patient education are critical for managing the foot issues faced by so many patients.

Certified Foot Care providers receive training to address patients’ lower extremities in various settings: short stay facilities, long-term care and assisted living facilities, and in the community. They perform focused lower extremity assessments (paying attention to the moisture, temperature, color, and pulses of the feet).   They teach patients about feet and nail care, proper use of footwear, and how to use assistive devices. 

Notice Regarding Patient Protections Against Surprise Billing